Skip to content
Curtin University
Curtin Information Technology Services (CITS)

Service availability

Current Outages

We apologise for the following service disruptions, please contact the Service Desk if you require more information about the services listed below.

Service Availability Staff Portal/Alesco Issues

Services affected: OASIS Portal
Dates and times: Wednesday, 14 November 2018 8:00AM
Impact: Unavailable for some users
Status: Reported
Notes:

An issue with the Staff Portal has been reported.

Able to logon to the Staff Portal, but a message is displayed on the top of the page.

Employee Kiosk is unavailable from the Staff Portal-Error 600--Internal Server Error.

Alesco is also unavailable.

 

Last Updated: 8:00 AM

Service Availability Email to personal email address-sent in error

Services affected: Staff Email
Dates and times: Tuesday, 30 October 2018 8:00AM
Impact: Unavailable for some users
Status: Reported
Notes:

Emails sent in error.

Staff have been receiving emails to their personal email addresses,

notifing of their personal email account having been disabled,

and need to change their password.

A glitch in the sytem has sent out this email to staff who have their alternate email address registered in the system.

Please ignore this email.

 

Last updated: 30/10/2018 1:00 pm

Scheduled Outages

Curtin Information Technology Services (CITS) seeks to enable a secure and reliable computing environment. In order to ensure this, regular scheduled maintenance is essential.

Maintenance allows Curtin's systems and applications to be updated, tested and changed to ensure continued vendor support, compliancy with relevant legislation and audit, redundancy and service continuity.

Please contact the Service Desk if you require more information about the scheduled outages listed below.

Service Availability Removal of Local Administrator Rights

Services affected: Computer Login
Dates and times: Monday, 3 September 2018 8:00AM
Impact: Users may experience performance issues
Status: Scheduled Events
Notes:

In 2016, as part of an audit by the Office of the Auditor General, a risk was highlighted to Curtin around the exposure of wide spread use of local administrator rights on Curtin devices. These rights allow staff, for example, to install software on their computers, while also allowing unwanted and unexpected malicious activity to run on their device. Curtin’s Senior Executive have agreed that we need to address the risk. The first phase of this program will be to remove local administrator rights from all staff using Curtin Windows devices.

For further information, please see this announcement: Staff News: Removal of Local Administrator Rights