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Curtin University
Curtin Information Technology Services (CITS)
CITS Support

Support

The CITS Service Desk is the campus's first contact point for IT questions and issues, handling phone calls, email and walk-in requests for services and support. Before contacting, check to see if your question has already been answered at Ask IT.

There are a number of ways you can contact the CITS Service Desk for help:

  1. Curtin staff can lodge a service request by completing the Service Desk Web Form
  2. Phone us on +61 8 9266 9000
  3. Visit the Service Desk on Bentley Campus in Building 200B (next to the Bookshop)
  4. Send an email to service.desk@curtin.edu.au
    Please Note: For Access Requests (to mailboxes, shared drives, etc) please use the Service Desk Web Form

Phone Support:

7:30am - 5:00pm, Monday to Friday

Counter Support Hours:

Everyday Curtin is Open 8:00am - 5:00pm, Monday to Friday
AV pickups (Teaching Weeks) 7:30am - 5:00pm, Monday to Friday

Onsite IT Support:

8:00am - 5:00pm, Monday to Friday

Audio Visual Support:

 

Teaching Weeks 7:30am - 7:00pm, Monday to Friday
Non Teaching Weeks 8:00am - 5:00pm, Monday to Friday

 

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